Private events terms and conditions

When booking tickets for events please ensure you read the following terms and conditions

• Standard zoo entry terms and conditions apply
• Edinburgh Zoo reserves the right to cancel events up to and on the day of the event, for example in the case of animal welfare or poor weather conditions
• Edinburgh Zoo reserves the right to change or update event timings and content up to and on the day of the event
• Children under 15 years of age must be accompanied by a responsible adult, 16 years or older
• RZSS reserves the right to refuse admission
• No refunds or exchanges will be issued for event bookings should you no longer be able to attend
• Although we will try to accommodate your requirements, event attendees must inform Edinburgh Zoo of any special requirements (e.g. access requirements or dietary requirements) at least 24 hours prior to the event. Failure to do so may mean that you will not be able to participate in the event
• As with any trip to the zoo, we cannot guarantee that any particular animal will be on show during events
• From time to time we and third parties to whom we have provided authority may take photographs and/or video recordings of the zoo premises, including the car parks and surrounding areas, as well as events, which may feature visitors. By accepting these terms, you agree that RZSS or any authorised third party may use such images in perpetuity in any promotional or publicity material in any format whatsoever. You further agree that all copyright and any other intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by us or such authorised third party (subject to our agreement) as the case may be